• PSPIM404A - Conduct situational workplace assessments

Assessor Resource

PSPIM404A
Conduct situational workplace assessments

Assessment tool

Version 1.0
Issue Date: April 2024


Not applicable.

This unit covers situational assessment of the workplace from the viewpoint of suitability for a worker being rehabilitated. This may be initial or ongoing assessment as the injured worker's capacity changes. It includes conducting workplace and job analyses and negotiating work duties.

In practice, conducting situational workplace assessments may overlap with other generalist or specialist public sector work activities such as acting ethically, complying with legislation, applying government processes, delivering client services, gathering and analysing information.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not applicable.


Employability Skills

This unit contains employability skills.




Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package.

Units to be assessed together

Pre-requisite units that must be achieved prior to this unit:Nil

Co-requisite units that must be assessed with this unit:Nil

Co-assessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include, but are not limited to:

PSPETHC401A Uphold and support the values and principles of public service

PSPGOV402B Deliver and monitor service to clients

PSPGOV406B Gather and analyse information

PSPGOV408A Value diversity

PSPGOV422A Apply government processes

PSPLEGN401A Encourage compliance with legislation in the public sector

Overview of evidence requirements

In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:

the knowledge requirements of this unit

the skill requirements of this unit

application of the Employability Skills as they relate to this unit (see Employability Summaries in Qualifications Framework)

situational workplace assessments conducted in a range of (3 or more) contexts (or occasions, over time)

Resources required to carry out assessment

These resources include:

legislation, policy, procedures and protocols relating to injury management

case studies and workplace scenarios to capture the range of situations likely to be encountered when conducting situational workplace assessments

Where and how to assess evidence

Valid assessment of this unit requires:

a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when conducting situational workplace assessments, including coping with difficulties, irregularities and breakdowns in routine

situational workplace assessments conducted in a range of (3 or more) contexts (or occasions, over time)

Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:

people with disabilities

people from culturally and linguistically diverse backgrounds

Aboriginal and Torres Strait Islander people

women

young people

older people

people in rural and remote locations

Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:

case studies

portfolios

projects

questioning

scenarios

simulation or role plays

authenticated evidence from the workplace and/or training courses

For consistency of assessment

Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This section describes the essential skills and knowledge and their level, required for this unit.

Knowledge requirements

Look for evidence that confirms knowledge and understanding of:

legislation, regulations, policies, procedures and guidelines relating to injury management

privacy legislation

freedom of information legislation

procedures to ensure confidentiality and security of information

physiology, bio-mechanics and ergonomic principles

Australian standards relating to workplace assessments

risk assessment in the context of workplace safety and worker capacity

safety and ergonomic guidelines

equal employment opportunity, equity and diversity principles

public sector legislation such as occupational health and safety and environment in the context of injury management

Skill requirements

Look for evidence that confirms skills in:

applying legislation, regulations and policies relating to situational workplace assessments

assessing workplaces

liaising and negotiating with employers/supervisors for suitable/alternative duties

reading and applying complex information such as legislation and regulations

using communication including establishing rapport with a diverse range of people, engaging the injured worker

applying results to the return to work process

responding to diversity, including gender and disability

applying procedures relating to occupational health and safety and environment in the context of injury management

The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here.

Information may include:

personnel in the workplace

workplace dynamics

type of industry/production

external demands on employer

access requirements

safety

security

support for rehabilitation/return to work activities

Tasks may include:

physical

environmental

cognitive demands

Assessment of worker's capacity may include:

clinical observation

analytical and professional judgment

Clarification of injured worker's capacity may include:

functional capacity evaluation

independent medical examination

vocational assessment

support counselling

vocational counselling

referral for external assistance

Expert advicemay be obtained from:

professionals such as:

occupational health and safety experts

ergonomist

physiotherapist

occupational therapist

psychologist

Operation of the workplace may include:

hours of work

normal shifts

rosters

designated work breaks

Risk assessment is undertaken in terms of:

workplace safety

capacity of worker

ergonomic set up

Other parties may include:

worker

manager

treating doctor

physiotherapist

occupational therapist

psychologist

Suitable duties may include:

same duties with same employer

alternative duties with same employer

same duties with different employer

different duties with a different employer

new or alternative funded position

modified duties/environment

Alternative duties may be:

required if usual duties/placement are inappropriate

short-term to assist recovery and return to work

long-term if retraining is required

subject of a vocational assessment

Job redesign is:

the process of modifying or redesigning the job to the injured person's physical, functional, cognitive or psychological abilities

applicable for workers with:

acquired brain impairment

spinal chord injuries

post traumatic stress disorder

hearing impairment

visual impairment

Analysis of suitable duties may include:

the nature of the worker's incapacity

details of physical restrictions given in the medical certificate supplied by the treating doctor

the worker's age, education, skills and work experience

the worker's pre-injury employment

where the worker lives

the provisions of any injury management plan for the worker

any suitable employment for which the worker has received training

the length of time the worker has been seeking suitable employment

Suitable duties should be productive and meaningful, not demeaning to the worker and must be leading to the long-term return to work goal

Legislation, policy and procedures may include:

workers rehabilitation/compensation legislation

allied legislation such as occupational health and safety legislation, regulations and associated standards

privacy legislation

legislation and standards to ensure confidentiality and security of information

occupation health/occupational therapy guidelines for manual handling

work demands for functional capacity evaluation

DSM IV (psychological tool from USA)

organisation policy, particularly human resources policy in the areas of redeployment and recruitment

industrial awards, different classification levels and merit principles

performance standards

rehabilitation and return to work manual

claims management manual

public sector legislation and standards

codes of conduct

codes of ethics

Offers of suitable duties should include:

list of duties to be performed

working hours

physical/medical restrictions

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Workplace supervisor is consulted to obtain access to the workplace and information on work demands and duties 
Injured worker's capacity to perform tasks is assessed/clarified in accordance with current physical ability and medical certification 
Workplace environment is assessed in relation to the injured worker's capacity and expert advice is obtained if required 
Information is gathered regarding the operation of the workplace 
Risk assessment of the work site is conducted in relation to the injured worker including the potential for exacerbating the injury or further injury 
Liaison is undertaken with the employer and other parties to identify suitable duties, alternative duties or job redesign and a staged return to normal duties whenever necessary 
Alternative duties are analysed if necessary and recommendations made 
Knowledge of safe work practices is applied 
The need for modifications to the workplace or the use of adaptive equipment is assessed and recommendations made 
Results of workplace assessment are applied to the return to work process in accordance with legislation, policy and procedures, taking into account long-term and short-term needs of the injured worker 
Offers of suitable duties are obtained in writing in accordance with organisational policy and procedures 
Workplace supervisor is consulted to obtain access to the workplace and information on work demands and duties . 
Injured worker's capacity to perform tasks is assessed/clarified in accordance with current physical ability and medical certification. 
Workplace environment is assessed in relation to the injured worker's capacity and expert advice is obtained if required. 
Information is gathered regarding the operation of the workplace. 
Risk assessment of the work site is conducted in relation to the injured worker including the potential for exacerbating the injury or further injury. 
Liaison is undertaken with the employer and other parties to identify suitable duties, alternative duties or job redesign and a staged return to normal duties whenever necessary. 
Alternative duties are analysed if necessary and recommendations made. 
Knowledge of safe work practices is applied. 
The need for modifications to the workplace or the use of adaptive equipment is assessed and recommendations made. 
Results of workplace assessment are applied to the return to work process in accordance with legislation, policy and procedures, taking into account long-term and short-term needs of the injured worker. 
Offers of suitable duties are obtained in writing in accordance with organisational policy and procedures. 

Forms

Assessment Cover Sheet

PSPIM404A - Conduct situational workplace assessments
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Assessment Record Sheet

PSPIM404A - Conduct situational workplace assessments

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Assessment task 1: [title] Result: Competent Not yet competent

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Overall assessment result: Competent Not yet competent

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